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VoxLinkfrom EconX Group
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Compliance · Caller ID

SMS & email verification for every caller ID.

Unlike budget dialers that let anyone type a number, VoxLink proves ownership before a CLI can go live — no spoofing, full compliance, stronger trust with regulators and enterprise buyers.

See verification in a demoCRM integrations

Caller ID verification flow

From number entry to trusted CLI.

  1. 01

    Admin enters phone number

    In Settings → Phone Details, the admin types the caller ID they want to present.

  2. 02

    System sends verification

    SMS code to the phone number and/or email code/link to the registered admin inbox.

  3. 03

    Ownership confirmed

    Admin enters the SMS code or clicks the email link. The number is marked trusted.

  4. 04

    Dialer enforces compliance

    Only verified numbers can be used as caller ID — blocking spoofed or ad-hoc entries.

Benefits

Regulatory compliance

Supports anti-spoofing expectations (FCC US, ICASA South Africa) with ownership proof.

Enterprise trust

Clients like Comcast get assurance numbers are legitimate before campaigns go live.

Fraud prevention

Stops agents from entering fake or unowned numbers as CLI.

Audit trail

Verification logs retain who verified what and when — ready for QualiCore compliance packs.

Tiered verification

Scale compliance with client size.

Standard

SMS verification to the phone number plus email confirmation to the admin — ideal for SMB and mid-market floors.

Enterprise

Signed certificates, carrier / API number validation, and hardened audit packs for telecoms and regulated brands that need more than a one-time code.

Onboarding flow

Trial signup → verified CLI → first campaign.

The sales-ready path from first login to a compliant live campaign — verification is a hard gate, not a checkbox after the fact.

  1. 01

    Trial / contract signup

    Company provisioned with roles, tenants, and compliance defaults.

  2. 02

    Verify caller ID

    SMS + email ownership proof — required before live outbound presentation.

  3. 03

    Connect CRM / CTI

    Optional API, webhook, CTI, or sync bridge for screen-pop context.

  4. 04

    Import campaign lists

    Upload or sync dialable contacts into the first campaign.

  5. 05

    Launch first campaign

    Supervisors start predictive/power dialing with verified CLI and audit logs.

Positioning

Unlike budget dialers, every caller ID is verified by SMS/email — no spoofing, full compliance.

Differentiates VoxLink from tools that treat CLI as a free-text field. Pair with CRM-agnostic integrations for an enterprise-safe story.

Next step

Want the verification gate in your pilot?

We’ll walk Settings → Phone Details, SMS/email confirm, and how unverified numbers are blocked before campaign launch.