Pacing with guardrails
Dial ratios tuned to keep abandon risk visible while agents stay productive.
Solutions · Collections
Recovery floors that stay compliant under pressure.
Outbound pacing, disposition discipline, scheduled callbacks, and live supervisor tools built for collections and fintech outreach.
PTP / RPC KPIs
Campaign formulas for promise-to-pay ÷ right-party contact — not a generic sales conversion rate.
Universal debt lists
Import any collections spreadsheet; agent panels surface balance, arrears, and custom fields automatically.
Callback integrity
Disposition-scheduled follow-ups re-enter dialable pools at the right time.
Live oversight
Whisper, barge, and monitor paths when conversations turn high-risk.
Evidence packs
Transcript evidence, recordings, and screen share for disputes, coaching, and regulator-ready reviews.
Next step
Bring your collections playbook.
We’ll pressure-test VoxLink against your right-party contact rules, callback SLAs, and supervisor coverage model.